Preparation of University Resident Assistants

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The R.A. is often the most important   representative of the university in the life of a campus resident.   Universities have always provided quality training to the RA’s in working with   the day-to-day issues that affect their hall members. This training is   augmented by Keys RA Training, which provides Trainers of R.A.   essentials in dealing with the ever increasing emotional issues that arise in   the hall: Anger Management, Early Warning Signs and Critical   Disorders.

• Anger Management/De-escalation

This teaches the RA how to recognize anger as it builds and provides him or her the means to de-escalate that anger without over reacting and causing more problems.

• Identification of the Potentially Dangerous Student

Violence is almost always preceded by Early Warning Signs that the RA can be taught to identify. Once identified, the RA is equipped to take appropriate action or to refer the individual to a source of help.

• Critical Disorders

These disorders, that every RA may expect to encounter,  include Suicide, Eating Disorders, Depression, Anxiety and Stress.

This Train-the-Trainer Model will ultimately equip the RA to recognize these emotional issues so that the hall member can receive professional help early and prevent injury or withdrawal from school. When trained by Trainers the RA will use these same skills to prevent personal burnout by being able to identify these traits within themselves and knowing what to do about it.  It is available in a one-day Facilitator Training or the two-day Certification Train-the-Trainer Training.

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